Roi Agababa

Roi Agababa is the CEO and co-founder of Novidea since January 2009. Prior to this Mr. Agababa was a senior executive with SRL software group, where he held a number of senior management positions, most notably as the global Vice President for Research and Development and the Chief Technology Officer. Under his leadership, Novidea has been revolutionizing the working patterns of insurance and financial services organizations and has become a leading global provider of top line software to this market.

Recent Posts

Profitability as a KPI

11 Dec 2018
Broadly speaking, the insurance industry tends to focus on four main key performance indicators (KPIs): customers, policies, premiums and commissions. However, only examining these four areas can cause people to overlook one of the most important KPIs – profitability. Measuring and monitoring ... Read More

The data ‘Big Bang’

15 Nov 2018
The data evolution   There are 2.5 quintillion bytes of data created every day at our current pace, and that pace is accelerating with the growth of the Internet of Things (IoT). Even the most sophisticated systems have historically required at least some level of manual input, but now, almost all ... Read More

Customer Centricity in Insurance

8 Nov 2018
Smart phones are nothing if not addictive - some of us look at our mobile phones over 150 times a day. For an insurer or broker that’s over 50,000 opportunities a year to engage with customers, but only if you’re set up to reach them via mobile channels. ... Read More

Getting the Most Out of Insurance Broker Tech Investments

25 Oct 2018
Small and medium enterprise (SME) brokerages are at a crossroads. While they don’t have the budget of their larger counterparts, they do have the potential for a serious competitive advantage.... Read More

How Insurance Brokers Can Improve Business Performance

17 Oct 2018
In the previous post, we discussed how data can help revenue growth. Now, we turn to how data can be used to increase profit margins by improving efficiency.   Data delivers powerful insights about... Read More

The Quick Guide to Data Monetization for Insurance Brokerages

3 Sep 2018
The Financial Services industry spends over $6 billion a year on data-related programs and over 90% of insurers have data and analytics initiatives under way.  ... Read More

Insurance Distribution Innovation: It’s More Than a Shiny Ribbon on an Old Box

18 Jul 2018
Like it or not, digital technologies are changing the traditional broker business model:... Read More

Future-Proofing Your Insurance Business

25 Jun 2018
Having identified the business imperative for change and demonstrated a positive business case for doing so, we can now look at the practical steps of making the change.  ... Read More

Shifting Insurance Distribution Models: How Intermediaries Should Respond

4 Jun 2018
In a previous article, we explored the implications for GDPR on distributors and noted that rather than considering data protection a burden, forward-thinking firms think of it as an opportunity.... Read More

Customer Service: The Best Insurance Brokerage Differentiator

9 May 2018
While customer service has long been key to success, in the world of insurance, changes in customer expectations and technology have given rise to new rules of engagement when delivering that service.... Read More

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