Getting the Most Out of Insurance Broker Tech Investments

25 Oct 2018
Small and medium enterprise (SME) brokerages are at a crossroads. While they don’t have the budget of their larger counterparts, they do have the potential for a serious competitive advantage.... Read More

How Insurance Brokers Can Use Data to Enhance the Customer Experience

19 Sep 2018
While everyone understands the meaning of customer service, ask a handful of people for a definition of “customer experience,” and you’ll probably get a handful of answers.... Read More

Insurance Distribution Innovation: It’s More Than a Shiny Ribbon on an Old Box

18 Jul 2018
Like it or not, digital technologies are changing the traditional broker business model:... Read More

Struggling to Innovate in an Evolving Insurance Landscape? Matthew Grant Has a Blueprint...

28 May 2018
Insurance execs are no less hooked on tech than the rest of us. So why has the digital revolution redefining the wider business world been little more than a specter to the world of insurance?... Read More

Customer Service: The Best Insurance Brokerage Differentiator

9 May 2018
While customer service has long been key to success, in the world of insurance, changes in customer expectations and technology have given rise to new rules of engagement when delivering that service.... Read More

Can The Right Insurance Broker Platform Help You Survive a Soft Market?

16 Apr 2018
I'll give you the bad news first: the insurance industry is in the midst of a soft and still softening market. In most industries, a soft market simply means more sellers than buyers. ... Read More

Next-Gen Insurtech Fosters More Meaningful Customer Engagement

20 Nov 2017
There used to be a time when everything was analog—pen and paper, rotary phones, and cable-driven machinery. Those days are, of course, long gone.... Read More

4 Reasons Your Insurance Agency is Losing Customers

19 Oct 2017
Picture this: Your sales are slipping and you can’t figure out why. It’s been like this for the last year or two, but it’s worsened over the past quarter. People aren’t renewing their policies with your brokerage.... Read More

How to Leverage Data to Help Your Insurance Agency Make the Best Decisions

12 Oct 2017
Data is one of the most overlooked elements in running a successful insurance agency. Sure, brokers give it lip service, but most lack the technology required to really take advantage of data analytics.... Read More

The #1 Way for Brokers to Adapt to Insurance Compliance Regulations

17 Aug 2017
The “sales prevention unit” (also known as “the compliance department”) serves a vital role in insurance brokerage firms, even though every broker and agent hates to talk about it.... Read More

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